I moved all my personal blogs, wikis, and various sites off of Bluehost about a month ago save the following: the jimgroom.net domain which acts like a resume-like site; the learningparty.net domain which hosts a group of experimental sites; and the umwlibraries.org domain which I have been working with in very modest ways as of late.
So, to say the least, my Bluehost account has seen less activity than ever over the last month. That’s why I was so surprised this morning to discover that everyone of the remaining sites I have hosted on Bluehost (including one Typo3, two MediaWiki, and five or six WordPress installs, most of which are inactive) has been down for the last two or three days.
Constant CPU Quota Error messages was the reason why I moved the bava and various other domains I manage to a more reliable server, but I figured once I took the bava off Bluehost (which is running a million resource intensive plugins), everything else would work like a charm. Not the case.
What was worse this time is that Bluehost didn’t even give me temporary CPU Quota messages for the various sites, rather every site in my account was balked. The technician I talked to at Bluehost said that too many resource intensive PHP scripts were running which in turn froze my account (I can’t imagine what scripts those were, but I’ll take a closer look at my error log shortly), leaving all the sites with various error messages like the following:
[an error occurred while processing this directive]
or even the good old
“500 Internal Server Error.”
The fact that the staff at Bluehost is all too quick to blame those nefarious PHP scripts that are “resource intensive” without really examining the issue at hand makes me less and less inclined to do anything with this hosting service. The real issue is that they offer more service than they can provide, so once you start really trying to use the resources you are promised you get nothing but headaches. Guess it’s time to move the rest of my sites over to a hosting provider I pay more for out of my own pocket. With hosting, as with most things, you do get what you pay for, and with many of our experiments at UMW becoming more and more part of the general landscape of the teaching and learning I wonder if we aren’t getting closer to needing a solution that isn’t so Wal-Marty: cheap but ultimately crap.